Asking About Kay
The reason for their visit was pretty weighty. They started by saying that it had come to their attention that she was housing a cat. Not many people knew about Kay, so it surprised her. But she confirmed it. A video, the one she had previously sent, was shared, which, according to them, was reported by the vet.
On the subject of confidentiality, the contents between the professional and a client are kept confidential. They are only released to the police when there is proof of danger to the client or a third party.