Just in Character
To Nini, what she had just done was nothing out of the ordinary. It was just in her character to go above and beyond to make sure that Texas’s Waffle House customers would enjoy their meals comfortably.
The service industry has changed recently, with more and more customers seeking the services of businesses that offer the best customer service. In Nini’s case, she was more than happy to do her job, and her actions resulted in a life-changing experience.
